Training

Training

Quality

Quality professionals have responsibility for business performance and the continual improvement of the organisation. Our IRCA accredited and non-accredited quality management courses provide best practice tools to give you a full understanding of the quality management and audit process in accordance with the requirements of ISO 9001.

1 day IRCA foundation course

provides a thorough introduction to quality management, together with the requirements for quality management system (QMS) implementation

Quality
 
 

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement a QMS – to be attended after the one day foundation training.

 

2 day IRCA internal auditor course

provides delegates with an understanding of the requirements of auditing QMS and teaches the benefits and pitfalls in auditing such systems

 

5 day IRCA lead auditor course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation

 

1 day introduction to internal auditing course

provides an understanding of how to audit an effective QMS using theory and group exercises. A basic level understanding is achieved and work based mentoring is recommended as a support tool after training or before the 2 day internal auditor training is attended

Environment

Environmental management is a key factor that many clients now look at when choosing suppliers and every business has a responsibility to achieve corporate compliance. Our IRCA accredited and non-accredited quality management courses provide best practice tools to give you a full understanding of the environmental management and audit process in accordance with the requirements of ISO 14001.

1 day IRCA foundation course

gives a thorough introduction to environmental management, together with the requirements for the environmental management system (EMS) implementation

Environment
 
 

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement an EMS

 

2 day IRCA internal auditor course

provides delegates with an understanding of the requirements of auditing EMS and teaches the benefits and pitfalls in auditing such systems

 

3 day IRCA auditor conversion course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation – for existing lead auditors of other disciplines (please note due to recent changes in IRCA course requirements from March 2014 the examination for the EMS Auditor Conversion Course will be 'closed book')

 

1 day introduction to internal auditing course

provides an understanding of how to audit an effective EMS using theory and group exercises. A basic level understand is achieved and work based mentoring is recommended as a support tool after training or before the two day internal auditor training is attended

Health & Safety

OHSAS 18001 IRCA Approved Conversion course

Course Objective

This course has been carefully designed to provide delegates, who intend to perform internal OH&S audits, with the skills needed to assess and report on the effective implementation and maintenance of an OH&S management system.

OHSAS 18001 is a recognized specification that structures the implementation of an effective Health & Safety management system which enables organizations to manage risk, ensure compliance with legislation and provide a safer working environment for employees. Priority of every organization would be safety and health of their employees.

An approach to risk management focusing on Health and Safety risk is the key objective of this Lead Auditor Program.

Health & Safety
 
 

Course Details

  • Purpose of OHSAS
  • OHSAS 18001 Policy
  • Policy & objectives
  • Legislation requirements
  • Risk assessments – Health and Safety
  • Main clauses of 18001: Detailed understanding of standard requirements
  • Implementation and monitoring requirements
  • Emergency preparedness
  • Performance Monitoring
  • Audit preparation including audit planning, execution and audit management based on ISO 19011.
  • Auditor competency and reporting
 

Who Should Attend

This course will benefit those persons who manage various functions within their organizations and wish to gain maximum benefit from the management system focused on Health and Safety.

This course is designed for participants already certified to any other management system standard e.g ISO 9001 LA/ ISO 14001 LA/ ISO 27001 LA etc.

 

Course Tutors

This course will be conducted by specialists and registered tutor who are Practicing Lead Auditors & Trainers and who have hands on experience of certification auditing and the requirements of all three management systems. Their experience and knowledge of all aspects of audit and management systems provides a valuable bonus to delegates as this experience can be passed on during formal sessions and informal discussions.

 

Course Duration

This course runs for three days running from 9.30 am until 6.30 pm for all three days.

Information Security

Demonstrating a commitment to the security of your client and business information is more critical now than ever before. Our IRCA accredited and non-accredited information security management courses provide best practice tools to give you a full understanding of the information security management and audit process in accordance with the requirements of ISO 27001.

1 day foundation course

gives a thorough introduction to information security management, together with the requirements for ISMS implementation

information security
 
 

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement an ISMS management system – to be attended after the one day foundation training

 

2 day internal auditor course

provides delegates with an understanding of the requirements of auditing ISMS and teaches the benefits and pitfalls in auditing such systems

 

5 day IRCA lead auditor course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation

 

2 day IRCA transition course

provides delegates with a full knowledge of changes to ISO Management system standards arising as a result of the adoption of Annex SL

 

1 day introduction to internal auditing course

provides an understanding of how to audit an effective information security management system using theory and group exercises. A basic level understand is achieved and work based mentoring is recommended as a support tool after training

Business Continuity

03 Day Workshop on BCMS based on ISO 22301

Business Continuity Planning (BCP) is the creation and validation of a business continuity plan for how an organisation will recover and restore critical functions after a disaster or incident.

BCP is working out how to stay in business at local, regional or national levels and include fires, floods,and pandemic illnesses in the event of disaster.

The development of a BCP system can have five main phases:

  1. Analysis
  2. Solution design
  3. Implementation
  4. Testing and organisation acceptance
  5. Maintenance
Business Continuity
 
 

Course Description

Our 3 Day BCMS Course aims at training the participants on the principles and implementation requirements for a business continuity management system and guides them through the implementation road map. The Course will cover the migration and key changes in the Standard from BS 25999 to ISO 22301. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the standard.

 

Who Should Attend

Senior and middle management personnel from the organization (Preferably senior management / System Managers/ Team Leads, Project Leads).

Designed for people who need to implement the business continuity requirements on behalf of TTSL.

01
business
 

Service Management

3 Day Lead Implementer’s course

Objectives

To acquire the expertise to implement an ISO 20000 system

To understand the operation of an ISO 20000 conformant Service Management system

To understand the relationship between the Service Management system, including the management processes and compliance with the requirements of different stakeholders of the organization

To improve the ability to analyze the internal and external environment of an organization, risk assessment and audit decision-making in the context of a Service Management system

Business Continuity
 
 

Who Should Attend

All Service Professionals, Head of Departments and Service Managers

All Support Function owners

 

Course Tutors

This course will be conducted by quality specialists who are approved Lead Auditors and Tutors and who have hands on experience of certification auditing and approved training.

 

Day 1: Introduction to Service Management System concepts as required by ISO 20000

  • Introduction to Service Management
  • ISO 20000 and ISO 20000 family of standards
  • ISO 20000 Fundamentals
  • Processes and Process Approach- PDCA/ SIPOX/ ETVX
  • Workshop – Process Approach
  • Implementation Approach- SMS
  • Terms and Definition
  • Implementation guidelines
  • Scoping of SMS
  • Introduction to ISO 20000:2011 Standard –Service Management Planning
 

Day 2

  • Various clauses of ISO 20000:2011
  • Implementation of Service Management
  • Monitoring and Review of Service Management
  • Monitoring and Improving Service Management
  • Service Level Management
  • Workshops – Service Catalogue/ SLM/ Service Plan
  • Design and Transition of New or changed services – Implementation Road Map
  • Workshop – Capacity Plan
  • Understanding & Implementation of Standard Clauses
 

Day 3

  • Incident/ Problem and Change management
  • Relationship management and release management
  • Workshop – Road Map and culture building
  • Adequacy and Implementation Issues
  • Auditing and other system requirements

Food Safety Management

Lead Implementer and auditor program : Based on ISO 22001

Objectives

To acquire the expertise to implement an ISO 22000 system

To understand the operation of an ISO 22000 conformant Food Safety Management system

To understand the relationship between the Food Safety Management system, including the management processes and compliance with the requirements of different stakeholders of the organization

To improve the ability to analyze the internal and external environment of an organization, risk assessment and audit decision-making in the context of a Food Safety Management system

Food-Safety-Management
 
 

Who should attend

  • All Professionals, Head of Departments and Food Safety Managers
  • All Support Function owners
  • Purpose of FSMS
  • FSMS Policy
  • Policy & objectives
  • Legislation requirements
  • Risk assessments – Food Safety
  • Critical control Points
  • Operational Pre requisite programs and Pre requisite programs
  • Main clauses of 22001: Detailed understanding of standard requirements and implementation approach
  • Implementation and monitoring requirements
  • Emergency preparedness and product recall
  • Performance Monitoring
  • Audit preparation including audit planning, execution and audit management based on ISO 19011.
  • Auditor competency and reporting

Human Resource

At Alcumus we understand that sometimes you need help to build your confidence and skills when it comes to HR and employment law.

That's why we have a team of experienced trainers with the relevant qualifications to help you do this.

We are often asked to deliver courses on the most popular areas of human resource management outlined below, however we will be more than happy to offer bespoke training across any topic of HR and employment law that your business needs – simply call us to find out more.

Human Resource
 
 

Popular HR courses offered by our team:

  • Attendance management
  • Disciplinary & grievance situations
  • Managing people at work
  • Performance management & appraisal

RISK MANAGEMENT

2 Day Risk Management Training

Objectives

Our Risk Management course is designed to train delegates in the principles and practices for undertaking risk management. These are in line with the generic guidelines laid down in various standards including Quality Management, Environment Management, Safety Management & Information risk management in line with Enterprise risk management framework. Participants will also learn the skills and techniques of monitoring and auditing. On completion of the course, delegates should also understand the principles of risk management system, other requirements and implementation issues faced by the organization.

Risk Management
 
 

Course Description

This course is designed to provide delegates with the knowledge needed to implement and improve risk management systems. The course comprises a mix of lectures and practical exercises and case studies to provide the delegates with a full understanding of the requirements.

 

Course Content

Day 1

  • Introduction
  • Process Approach – SIPOC/ETVX
  • Work Shop - Identification of key telecom processes
  • Principles of Risk Management
  • BIA & Workshop : Development of Business Impact Framework
  • Understanding key Quality/Service Issues – Discussion Forum
 

Day 2

  • Risk Framework Development
  • Threat & Vulnerability Identification – Quality/Environment/Safety/Security and linkage to business issues etc.
  • Workshop – Risk Assessment
  • Risk Treatment and Mitigation Strategy
  • System Linkage – Incident management & Change management to Risk Management
  • Q&A Session
 

FOR CXO

FOR THE LEADERSHIP TEAM

Our approach towards ISMS helps the organization in:

  • Recognition of Information Security Needs in a growing e-commerce environment
  • Audit focus on risk management – SIPOC Approach
  • Demand for a consistent Implementing & Auditing Methodology and Process in the Organization.
  • Enhance Implementing & Auditing Competency based on Organizational & Business Requirements
  • Growing demand for a recognized and accepted Information Security Management standard
 

OBJECTIVE

The objective of this program is to provide knowledge on the risk management approach including framework, risk techniques, risk analysis, risk evaluation, risk treatment, risk strategy and the overall understanding of the requirements of ISO 27001 and other allied standards e.g. ISO 22301/ ISO 31000 / other risk based standards.

 

Coverage

  1. Fundamentals of Risk Management
  2. Process Approach to Risk Management
  3. Risk Models / Risk Framework and BIA – Business Impact Assessment
  4. Risk Assessment/ Risk Analysis/ Risk Evaluation
  5. Risk Treatment
  6. Pro Active or Reactive Strategy
  7. Integrated Approach to Risk Management- Quality/ Service/ Information Security/ Service Continuity etc.
  8. ISO 27001 – Standard requirements
  9. Management Responsibility

Others

5 Day LI Program : Integrated Management : ISO 9001, 14001 & OHSAS 18001

Objectives

Our Lead Implementer course is designed to train the delegates in the principles and practices of undertaking quality, Environment and health thus providing a frame work to monitor and improve performance in any area you chose.

Implementing the ISO 9001 standard helps the organization to succeed through improved customer satisfaction, staff motivation, and continual improvement on quality of product/ Service.

ISO 14000 focuses on all aspects related to environment and resource optimization through effective environmental management systems. It prescribes controls for those activities that have an effect on the environment. These include the use of natural resources, handling and treatment of waste and energy consumption.

Others
 

OHSAS 18001 is a recognized specification that structures the implementation of an effective Health & Safety management system which enables organizations to manage risk, ensure compliance with legislation and provide a safer working environment for employees. Priority of every organization would be safety and health of their employees.

Integrated approach to risk management focusing on Quality Risk, Environmental Risk and Health and Safety risk is the key objective of this Lead Implementer Program.

 
 

Course Description

This course is designed to provide delegates with the knowledge needed to audit and improve quality management systems. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the system implementation process. Participants will be given Certificates by ISOQAR on completion of the course.

 

Course Content

  • Introduction to course and participants
  • Need for Management Systems
  • Process approach principles and development of standards
  • Interpretation of ISO 9001 clauses including workshops
  • Interpretation of ISO 14001 clauses including workshops
  • Interpretation of OHSAS 18001 clauses including workshops
  • Audit process
  • Human aspects of Management System implementation
  • Common system elements (Documentation, Policy, Objectives, Continual improvement)
  • Risk assessment and risk treatment (Quality, Environment and Safety)
  • Guidelines for Implementation Steps
 

Who Should Attend

The course is designed for Senior and middle management personnel who have responsibility within specific management system or will be involved in the implementation of such systems. This course will also benefit those persons who manage various functions within their organizations and wish to gain maximum benefit from the management system.

 

Course Tutors

This course will be conducted by specialists and registered tutor who are Practicing Lead Auditors & Trainers and who have hands on experience of certification auditing and the requirements of all three management systems. Their experience and knowledge of all aspects of audit and management systems provides a valuable bonus to delegates as this experience can be passed on during formal sessions and informal discussions.

 

Course Duration

This course runs for five days running from 9.30 am until 6.30 pm for all five days.

 

Other programs to offer

Six Sigma
Balance Score Card training
People & HR training – Soft Skills
Strategic Management
Performance Management
Integrated Management – 9001, 27001 and 22301
Contact us for more details.

Certification Courses Calendar

Our management system auditor training portfolio provides an extensive range of courses, specially designed to provide awareness and understanding of the various standards we audit to, as well as equip delegates with the necessary skills to carry out management system auditing to these standards.

Certification Courses Calendar
 
 

Quality Management ISO 9001(QMS)

ISO 9001 IRCA Foundation Course 01 Day Open House Courses | In house Courses
ISO 9001 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 9001 IRCA Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 9001 IRCA Lead Auditor Course 05 Day Open House Courses | In house Courses
ISO 9001 Lead Implementer Course 04 Day Open House Courses | In house Courses
TS 16949 QMS Internal Auditor Course 02 Day Open House Courses | In house Courses
TL 9000 QMS Internal Auditor Course 02 Day Open House Courses | In house Courses
Software Management Life cycle Auditor Course 03 Day Open House Courses | In house Courses
Internal Auditor Certification Program
including Witness audit
02+02 Day In house Course for Max 10 Auditor qualification
The New Version : Transition requirements
program : ISO 9001:2015
02 Day Open House Courses | In house Courses
Management Representative: Certification Program 02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Environment Management ISO 14001(EMS)

ISO 14001 IRCA Foundation Course 01 Day Open House Courses | In house Courses
ISO 14001 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 14001 IRCA Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 14001 IRCA Auditor Conversion Course 03 Day Open House Courses | In house Courses
ISO 14001 Lead Implementer Course 04 Day Open House Courses | In house Courses
EMP: Environmental Management
Program –Approach
01 Day Open House Courses | In house Courses
Let’s Comply: Legal Compliance 01 Day Open House Courses | In house Courses
EMS Success stories 01 Day Open House Courses | In house Courses
Internal Auditor Certification Program
including Witness audit
02+02 Day In house Course for Max 10 Auditor qualification
The New Version : Transition requirements and
approach : ISO 14001:2015
02 Day Open House Courses | In house Courses
Management Representative: Certification Program 02 Day Open House Courses | In house Courses

Effective EMSs help organizations improve their environmental performance and help sustaining its business. EMSs can be a tool through which organizations reduce their environmental impact and contribute to environmental improvement globally.

Note: For registering to any of the above course and pricing please contact us.

 

Energy Management ISO 50001 (EnMS)

EnMS Foundation Course 01 Day Open House Courses | In house Courses
ISO 50001 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 50001 IRCA Auditor Conversion Course 03 Day Open House Courses | In house Courses
ISO 50001 Lead Implementer Course 04 Day Open House Courses | In house Courses
Management Representative:
Certification Program
02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Information Security Management ISO 27001(ISMS)

ISO 27001 Awareness Course 01 Day Open House Courses | In house Courses
ISO 27001 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 27001 IRCA Lead Auditor Course05 Day 05 Day Open House Courses | In house Courses
ISO 27001 Lead Implementer Course 04 Day Open House Courses | In house Courses
ISO 27001 IRCA Transition Course 01.5 Day Open House Courses | In house Courses
Risk Management and Risk Techniques 02 Day Open House Courses | In house Courses
ISMS for CXO/ CIO/CTO 02 Day Open House Courses | In house Courses
Internal Auditor Certification Program
including Witness audit
02+02 Day In house Course for Max 10 Auditor qualification
Transition program : ISO 27001:2013 01 Day Open House Courses | In house Courses
ISO 27001 Context design and Risk Management 02 Day Open House Courses | In house Courses
CISO: Certification Program 02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Service Management ISO 20000 (SMS)

ISO 20000 Awareness Course 01 Day Open House Courses | In house Courses
ISO 20000 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 20000 Auditor/ Lead Auditor Course 05 Day Open House Courses | In house Courses
ISO 20000 Lead Implementer Course 04 Day Open House Courses | In house Courses
SLA/ OLA Management 01 Day Open House Courses | In house Courses
SMS for Service Managers 02 Day Open House Courses | In house Courses
Internal Auditor Certification Program
including Witness audit
02+02 Day In house Course for Max 10 Auditor qualification
Management Representative: Certification Program 02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Business Continuity Management ISO 22301 (BCMS)

ISO 22301 Awareness Course 01 Day Open House Courses | In house Courses
ISO 22301 Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 22301 Auditor/ Lead Auditor Course 05 Day Open House Courses | In house Courses
ISO 22301 Lead Implementer Course 04 Day Open House Courses | In house Courses
Management Representative: Certification Program 02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Food Safety Management System (FSMS)

ISO 22000/ HACCP/ FSSC Awareness Course 01 Day Open House Courses | In house Courses
ISO 22000/ HACCP/ FSSC Internal Auditor Course 02 Day Open House Courses | In house Courses
ISO 22000/ HACCP/ FSSC Auditor/ Lead Auditor Course 05 Day Open House Courses | In house Courses
ISO 22000/ HACCP/ FSSC Lead Implementer Course 04 Day Open House Courses | In house Courses
Management Representative: Certification Program 02 Day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Integrated Management System (IMS)

ISO 22000/ HACCP/ FSSC Integrated management system 03 Day Open House Courses | In house Courses
ISO 9001 & ISO 20000 IMS LI / Auditor course. 03 Day Open House Courses | In house Courses
ISO 27001, ISO 22301 IMS LI / Auditor Course. 05 Day Open House Courses | In house Courses
ISO 9001, ISO 14001 & OHSAS 18001 IMS
Implementer/ Auditor Course
04 Day Open House Courses | In house Courses
ISO 14001 & ISO 50001 IMS LI Course 03 day Open House Courses | In house Courses
ISO 9001, ISO 20000, ISO 27001 and ISO 22301 LI course 05 day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

 

Other Trainings

CISSP Training 05 Day Open House Courses | In house Courses
Ethical Hacking 03 Day Open House Courses | In house Courses
Lean Six Sigma Yellow Belt Certification Course 02 Day Open House Courses | In house Courses
Six Sigma Awareness Course 01 Day Open House Courses | In house Courses
Lean Six Sigma Green Belt Training 03 day Open House Courses | In house Courses
Enterprise Risk Management based on ISO 31000 02 day Open House Courses | In house Courses

Note: For registering to any of the above course and pricing please contact us.

Training Enrolment

Please let us know the training, you are interested in and in which favourable location and time. We will contact you soon, with the schedule and pricing.

Click here: trainings@isoqarindia.com

Training Enrolment